Zip and Postal Code lookup stops working (US & Canada only)


The database containing the zip/post codes is damaged or missing.

  1. Exit KennelSuite

  2. Click the appropriate link below to download a fresh copy of the database and unzip/extract it into the KennelSuite data folder on the server computer. Select "yes" when asked if you want to replace/overwrite the existing file.

  3. Restart KennelSuite

Make sure you download the version that matches your software. You can see your version of KennelSuite by clicking Help > About...

KennelSuite 7 (version number beginning with 7)

KennelSuite 2006 (version number beginning with 8)

KennelSuite IX (version number beginning with 9)